Abstract:
All departmental physical operations must include a front desk or reception area to welcome guests. The front office department serves as a company's voice and face. The front office is the hotel's most noticeable department, regardless of the hotel's star grade or its design. The front office division has the responsibility of improving the customer experience for a company like hospitality. The front office department serves as a bridge between customers and the company. One of the numerous divisions of the hotel industry that deals with guests directly upon their check-in is this one. The front desk staff handles all business dealings between the hotel and its visitors.
1.2 Origin of the Report
Department of Tourism & Hospitality Management of Daffodil International University offers Bachelor of Tourism & Hospitality Management degree under the faculty of Business and Entrepreneurship. After completion of course work a student need to involve himself for 6 credits internship with Industry involvement .Thus I have enrolled myself in the front office management system at Chuti Resort. After successful completion of 6 Months internship. Students needs to prepare a report based on his practical learning from the industry. As I have completed my internship in front office management of Chuti Resort. I choose to write the internship report on front office management system of Chuti Resort.
