Evaluating Mobile Music Services in Bangladesh: An Exploration in User Experience

Abstract

Music is now a communication system for us. All of us listen to music when we are sad, happy, in love, stressed or while working or cooking. We listen, we sing , we whistled tune and we enjoy. As now technology has developed, so music is easier to explore, share and spread to the world . As a developing country Bangladesh do not have any popular music app. Though most of the country people do listen music through foreign mobile music app.So I have decided to go through user experience and satisfaction side of two most popular apps and give suggestions for developers to improvise unpopular music apps . For that I collect data from user experience via Google form and used Usability Metric for User Experience (UMUX) and a Comprehensive Measure of the Quality of the Website User Experience SUPR-Q method.My target audiences are university and college students.People of different ages , from different institute participated in this survey.I found that users have some great usability experience through those two most popular music apps. So I took apart those result and concluded for better development suggestion for other unpopular music apps