An Analysis of Training and Development Process of Mercantile Bank Limited (MBL)

Abstract

Bangladesh is one of the least developed countries in the world. Bangladesh is bringing about a transition in the socio-economic sector, where banks cannot overemphasize their importance. Most of a country's wealth is derived from agriculture and industry, where banking facilities play a significant role. A nation cannot make any development without a bank. Following commercial banking leaders in Bangladesh's banking industry, Mercantile Bank Bangladesh Limited is one of the banks with the most rapid growth. A group of astute investors founded Mercantile Bank Limited (MBL) with the intention of making a substantial impact to the finance sector for Bangladesh's sustained economic growth. The Bank has been initiated by an ambitious transformation plan, charismatic leadership, and insightful planning’s that have given it a solid platform to seize new possibilities. MBL provides client support using modern technology through specialists who are also working on cutting-edge, demand-driven banking. In every aspect, Mercantile Bank Limited adheres to banking regulations. The Mercantile Bank Limited play the most significant part in a country's developmental process. Transparent banking practices, an equitable attitude to customer interactions in a competitive, progressive program, and a safe and healthy banking environment benefit the employees. They provide excellent service to consumers who deposit money with the bank, which is advantageous for the bank. Mercantile Bank Limited follows reasonable HR policies and procedures to fulfil its financial objectives. Training and development refer to a company's intentional efforts to enhance its workers' job-related abilities. Training and training practices: talents, abilities, attitudes, personal skills, and conduct are vital for effective job performance. Training or development is acquiring or enhancing one's talents and relevant specialized expertise. Successful training and development organizations see their employees not as their most valuable assets but as their most important collaborators. For several reasons, today's business climate emphasizes these individuals more. This internship report addresses further training and development-related themes. The ancient and modern axiom "Our greatest assets are our staff."