Abstract:
HRM is the strategic and coherent approach to the management of an organization’s most
valued assets. The people working there who individually and collectively contribute to the
achievement of the objective of the business.HRM and HR have largely replaced the term
“Personnel management” as a descriptive of the process involved in managing people in an
organization.HRM is evolving rapidly. HRM is both an academic theory and a business
practice that address the theoretical and practical techniques of managing a workforce.
Employees play a dual role in an organization first as a factor of production and second as a
motive force for other factors of production. It makes other factors operative and productive.
People are the most valuable asset of an organization. Yet human assets are virtually never
shown on the balance sheet. The overall approach of the report is a Descriptive one as it goes
into the depth of service quality of IFIC bank limited. Here both primary and secondary
information were used. Interview was the basic techniques comply to collect primary data
from any people within the organization. Information about the varieties of activities within
the Human Resource Department was collected through interviewed. Among the secondary
sources to collect data regarding the company’s performance over the past five years are
Publications, Documents of IFIC bank limited.
The report contains five chapters. The first chapter of the report describes the introductory
words of the internship report in which Introduction of Topic, Objective of the study,
Significance of the Study, Methodology & Limitations. The second chapter contains the
Overview of IFIC bank limited. Chapter three contains learning part of the study. Different
suggestions, findings & analysis are included in chapter four. Recommendations and
conclusion have come at the end of the report in the chapter five. The Problems findings
during the three-month long internship period & suggestions are given from observation.
