An evaluation of customers’ satisfaction towards customer care department of Banglalink

Abstract

“©Daffodil International University” v ACKNOWLEDGEMENT First of all, we would like to give thank almighty ALLAH, who gave us the ability and strength to carry out this internship report. I would like to express my deepest gratitude to my honorable faculty Mohammad Shibli Shahriar, Assistant Professor, Department of Business & Economics, Daffodil International University for his valuable suggestion and guideline which helped me a lot to prepare this report in a well organized manner. I also like to thank my organization supervisor Ershad Hussain Khan for helping me a lot to understand the official work and preparing the report. My colleagues also help me a lot. I also cannot ignore the participation of other departments who helped me with some extra information. So warm thanks to them for supporting me and give me adequate amount of data.