Abstract:
This report covers a thorough analysis about the foreign exchange division of ShahjalalIslami Bank Ltd. First part of this report is about the organization, followed by the details of foreign exchange division.
Foreign Exchange Division plays significant roles through providing different service for the customers. Letter of Credit is the key player in the foreign exchange business. With the globalization of economies, international trade has become quite competitive. Timely payment of exports and quick delivery of goods is, therefore, a pre-requisite for success of international trade operation. To ensure this purpose ShahjalalIslami Bank Ltd. transmits through SWIFT to the advising bank.
Problems identified in Foreign Exchange Division are inadequate human resources, excessive workload, low salary relative to other private bank, insufficient knowledge about IT and English, lack of database networking in information technology system and space shortage. By knowing these, it may be possible to further improve the condition of Shahjalal Bank Ltd.