Abstract:
Abstract: This paper discusses and highlights the potential of Web 2.0 in
the context of libraries. Internet in general and Web in particular are
playing a vital role in computer-mediated scholarly communication. The
objective of this study is to identify the purpose, characteristics, support
system in research and changing environment as a result of using Web 2.0
technologies and tools. The findings of the study acknowledge the strength
of Web 2.0 tools in improving library services for users. Really Simple
Syndication (RSS), Instant Messaging (IM) and Blogs are popular in webbased
libraries. The paper concludes by offering best practices for
implementing Web 2.0 tools for new web-based libraries. Thus, these
emerging web-based features (Web 2.0) are opening up new avenues and
giving libraries the ability to offer the improved, customer-driven services
to the user communities.
