Development of a web based application of complaint portal

Abstract

This project titled “Development of a web based application of complain portal”. The purpose of our project is solving issues on various fields. We face various kinds of problems in our day to day life. Sometime there is a damaged road, unwanted load Shedding or sewerage problem. We don’t know where to complain or where to inform. We tried to build a system where anyone can give information or give complain about this type of problem. Anyone can complain to authority just through a simple web application. User can complain through registration or without registration. There will be phone number to identify the user or complainer. User will be notified after receiving the complaint via email. Authority will be notified about the problem. After taking the required action the complainer will be notified again through email or text on phone. By this application we are trying to solve some problems we face on daily life. Hope it will help a lot of people.