Abstract:
In society, where different interest groups exist, conflict is a common
occurrence. Whether it is a personal or professional or organizational life, conflict
arises when individuals or groups interact to meet their goals. Thus conflict
management is an integral part of organizational relations. The emerging leaders
and top-level management in the private universities are managing this crucial
subject successfully. As a result since the inception in 1992, there seemed to be a
few noticeable disturbances in the private universities of Bangladesh. This research
aims at assessing the conflict management strategies of these leaders of private
universities in Bangladesh. 29 high officials including Vice Chancellors, Pro Vice
Chancellors, Registrars and Deans randomly chosen from 8 top ranked universities
out of 54 private universities. They have been interviewed using a structured
questionnaire to assess the conflict management strategies. The research reveals that
these leaders and top-level management follow a collaborative approach in
managing conflict in the organization. Their contingency approach of leadership
helps them to gain trust of their followers and handle dynamic and unique situation.
Standing on this background they could easily gain a win-win situation in any
conflict situation. This paper is expected to help the new leaders to understand the
conflict management strategies of these successful leaders over that of traditional
leaders.