Abstract:
This paper aims at identifying Microfinance Institutions’ deposit
mobilization issues from the perspectives of the clients - the members of the MFIs. It
looks into the different aspects of field level experience and practice of the NGOMFIs
working in Bangladesh. To identify the clients’ perspective on deposit
mobilization by MFIs, this paper presents findings from a study, which was
conducted for Microcredit Regulatory Authority and represents sample survey of 450
members of different NGO-MFIs working in the 4 divisions namely Dhaka,
Chittagong, Rajshahi, and Khulna. A structured questionnaire was used to conduct
the survey which was developed through literature review and finalized through pilot
survey. Both descriptive and inferential statistics were used to analyze the data.
Descriptive statistics such as tables, simple percentage, correlations etc. were used
to describe the situation. Results show that MFIs are filling the gaps of the financial
services required by vast majority of relatively poor people having no access to the
banking system, and thus working as a complementary segment of overall financial
system of the country with demands for more services to render. One of the major
demands registered is the access to more flexible system of deposit by the rural
people besides their demand for greater volume of credit flow, that still remain only
partially fulfilled.
