Abstract:
National Bank of Pakistan was the largest commercial bank in the then East Pakistan. After
liberation of Bangladesh in 1971, this bank along with two smaller banks, Premier Bank and Bank
of Bahawalpur were merged into Sonali Bank. The bank was nationalized under Government order
P.O.26, 1972.This bank was transformed into a Public Limited Company under 100% ownership
of Government and started functioning as Sonali Bank Limited on 15 November, 2007.
Sonali Bank Limited is the largest nationalized commercial bank in Bangladesh. Every person
must have seen a branch of Sonali Bank in his/her local area. It is a service oriented company and
providing different customer services to its clients through its various operations. The management
of the bank is aware that without providing qualified services the bank will not be able to survive
in this competitive business arena. By providing qualified customer services the bank will be able
to retain its existing customers and attract new customers. It is the quality that determines the
position and prospective of the bank. The objective of this report is to reveal feature of selection
and recruitment process of Sonali Bank Limited and find out the weak areas and
recommendations to recover these.