DIU Institutional Repository: Recent submissions

  • Operation Procedures of the Reservation Department of Hotel InterContinental Dhaka 
    Ahmed, Khondoker Ishtiak (Daffodil International University, 2024-01-28)
    This study intends to understand the complex procedures of the hotel, with a specific focus on the reservation department of InterContinental Dhaka. This paper also demonstrates the organization chart of the hotel. A SWOT ...
  • Room Division Operations of Sheraton Dhaka 
    Chowdhury, Arif Bin Aziz (Daffodil International University, 2024-02-10)
    This executive Summary says the different activities of Sheraton Dhaka, renowned for its luxurious rooms, flexible event venues, loyal customer base, cutting-edge marketing strategies, technical expertise, and unwavering ...
  • Operational Process of the Front Desk of Renaissance Dhaka Gulshan Hotel 
    Karim, Mashoor Saad (Daffodil International University, 2024-08-21)
    Renaissance Dhaka Gulshan Hotel is the latest addition of Marriott hotels in Bangladesh. I have had an incredible opportunity to work at the front office department of Renaissance Dhaka for 6 months as a trainee at the ...
  • Digital Marketing Process of Renaissance Dhaka Gulshan Hotel 
    Nasif, Neamul Ferdous (Daffodil International University, 2024-04-16)
    This internship report provides a detailed exploration of Renaissance Dhaka Gulshan Hotel's digital marketing initiatives, offering insights into the hotel's background, purpose, and the scope of work. The literature review ...
  • Operational procedures in the Food & Beverage production department of Radisson Blu Dhaka Water Garden 
    Hossain, Asif (Daffodil International University, 2024-04-16)
    The hotel industry in our nation is growing quickly and contributing significantly to our GDP. Being friendly is growing in popularity every day because people are so interested in traveling and conducting business all ...
  • Operational Processes of the Front Office Department at Amari Dhaka 
    Ahmed, Tousif (Daffodil International University, 2024-08-19)
    This report presents a comprehensive analysis of the operational processes and experiences encountered during an internship at the Front Office department of Hotel Amari Dhaka. The internship, which was a mandatory component ...
  • Recruitment Process of Sheraton Dhaka 
    Rahman, Ashikur (Daffodil International University, 2024-05-30)
    Sheraton Dhaka is one the most well-known 5-star establishments in Bangladesh which aims to become the leading destination for luxurious stays. During my internship at Sheraton Dhaka, a distinguished 5-star luxury hotel ...
  • The Front Office Operations of Hotel Bengal Blueberry 
    Rafi, Md Alaul Al (Daffodil International University, 2024-06-27)
    This report represents the work process of Hotel Bengal Blueberry’s Front Office Department. This report shows how the Front Office team members perform their responsibilities, how they tackle guest complain, reservation ...
  • Public Relation Marketing Process of Dhaka Regency Hotel & Resort 
    Liya, Jannatul Sultana (Daffodil International University, 2024-08-21)
    During this internship, I gained valuable insights into the practical operations of a five-star hotel. In the hospitality sector, guest retention is a significant challenge, as customers consistently seek the best experiences. ...
  • Food and Beverage Service Management at Radisson Blu Dhaka 
    Asif, Mohammed (Daffodil International University, 2024-10-24)
    This research delves into the operations and management of The Food and Beverage Service Management at Radisson Blu Dhaka. The Food and Beverage sector plays a pivotal role in the hospitality industry, significantly ...
  • An Analysis on Marketing Strategy of Bangladesh Tourism Board. 
    Abdullah, Ali Haider (Daffodil International University, 2024-10-20)
    This report was written as a part of an internship program that the Bangladesh Tourism Board and I oversaw. The report's main goal is to examine and assess the marketing techniques used by the Bangladesh Tourism Board to ...
  • Internship Report on Reservation Process of Grace Cox Smart Hotel 
    Rahman, Labib Ibna Abdur (Daffodil International University, 2024-11-04)
    This report outlines my six-month internship at Grace Cox Smart Hotel, where I have worked as a reservation executive. It provides an overview of the hotel’s reservation process and theres ponsibilities of the reservation ...
  • Marketing activities of GRACE COX SMART HOTEL Cox’s Bazar 
    Shanto, Sheikh Ahmudul Islam (Daffodil International University, 2024-11-07)
    This internship report offers a thorough examination of Grace Cox Smart Hotel's marketing divisions, with a particular emphasis on tactics meant to increase market penetration and consumer involvement in the hospitality ...
  • Food and Beverage Production Process of Pearl Hotel 
    Ghosh, Anik (Daffodil International University, 2024-11-04)
    The main objective of the report is to analyze the operation of the Main kitchen and cold kitchen of Hotel Pearl Hotel. The main focus of my study is food safety and hygiene measures. This Hotel, I joined as a trainee, and ...
  • Operation Process of Old Terrace Restaurant 
    Chowdhury, Md Asif (Daffodil International University, 2024-11-11)
    The Old Terrace Restaurant, tucked away in the center of the city, provides a distinctive dining experience that combines fine culinary artistry with friendly service. The restaurant, which was founded with the goal of ...
  • Reservation Management System (RMS) of a Travel Agency: 
    Ahmad, Fayez (Daffodil International University, 2024-11-16)
    Established in 1997 by Mr. Akram Khan, New Line Travel International is a well-known and esteemed travel agency in Bangladesh. The company is widely recognized for its unique strategy and functions like a “personal travel ...
  • Internship Report on Front Office Operations of Horizon Resort and Spa 
    Saon, Md. Marajul Islam (Daffodil International University, 2024-11-24)
    The operational procedures and experiences during an internship at the Horizon Resort and Spa’s front office are thoroughly examined in this report. The 1-year internship, which was required for Daffodil International ...
  • Sales strategies for guest retention in the hospitality industry: a study on DRHR 
    Efaz, Ashfak Mosen (Daffodil International University, 2024-11-28)
    My six-month apprenticeship in the marketing and sales department of the DRHR served as the inspiration for this paper. I gained significant insights into the internal operations of a five-star hotel and the challenges ...
  • The Operational Process of Butcher Kitchen at the Westin Dhaka 
    Sabbir, Bellal Hosen (Daffodil International University, 2024-11-28)
    During the six-month internship period, The Westin Dhaka gave opportunities to work with them and learn. As a food and beverage production trainee, there were lots of tasks that were completed. This report mentions the ...
  • Housekeeping Operations of The Sanya Edition, China 
    Ronju, Abdullah All Mamun (Daffodil International University, 2024-11-28)
    This internship report, titled “Housekeeping Operation of The Sanya Edition”, provides an in- depth analysis of the housekeeping operations at The Sanya Edition. The report explores the daily functions of the department, ...

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