DIU Institutional Repository: Recent submissions

  • Yash, Muktasid Bin Ahammed (Daffodil International University, 2024-11-28)
    This report presents an analysis of the Front Office Operations at HORIZON RESORT & SPA during my internship. The main objectives of this report are To explain the front office structure of Horizon Resort and Spa. To explain ...
  • Showkot, Md Khaled Hossain (Daffodil International University, 2024-12-04)
    The report serves as a comprehensive documentation of my role as a Reservation Executive at FirstTrip Limited, an online travel agency (OTA) owned by the US-Bangla Group, providing an in- depth exploration of my experiences ...
  • Opi, Amit Joyanta Das (Daffodil International University, 2024-12-07)
    The report “Effective Customer Complaint Management in Food & Beverage Service: A Case Study on The Sanya Edition” explores how customer complaints are managed in the Food & Beverage (F&B) sector. This study is inspired ...
  • Unknown author (Daffodil International University, 2024-12-07)
    This internship report provides a comprehensive analysis of the operational challenges faced by the Food & Beverage (F&B) department at Horizon Resort and Spa Sanya Hainan. The hospitality industry, especially in luxury ...
  • Mahammud, Ashfak (Daffodil International University, 2024-11-24)
    This internship report provides an in-depth analysis of the Food & Beverage (F&B) department at Horizon Resort & Spa, a five-star luxury resort in China, with a focus on its culinary science management. The study explores ...
  • Sourav, Samiat Rahman (Daffodil International University, 2024-12-12)
    This study focuses deeper into the Guest Relationship Management Process of the International Affairs, Daffodil International University. The report's major goal is to highlight the key tasks involved in managing guest ...
  • Rafit, Rahimuzzaman (Daffodil International University, 2024-12-24)
    I had the fortunate opportunity to work in one of Bangladesh's most spectacular performance hotels as part of my internship program. I was placed in the Dhaka Regency Hotel and Resort'spremium club, which is part of the ...
  • Reza, Wazir Mahmud Sayem (Daffodil International University, 2024-12-23)
    This report examines the training and recruitment processes at Dhaka Regency Hotel & Resort, focusing on their role in maintaining service quality and operational efficiency. Through a six- month internship, observations ...
  • Wasif, S M Samin (Daffodil International University, 2024-12-29)
    The paper "Enhancing Customer Relationships Through Concierge Services: A Study on Horizon Resort and Spa, China" addresses the critical role of the Concierge Department in creating arelationship with guests and delivering ...
  • Bhuiyan, Mustavi Muhammad Mihad (Daffodil International University, 2024-12-29)
    This internship report, entitled “Internship Report on Front Office Operation Process of Hotel Amari Dhaka” presents a comprehensive analysis of the front office operations of Hotel Amari Dhaka. The study examines the ...
  • Poros, Rahat Hossain (Daffodil International University, 2024-12-29)
    This internship report, entitled “Housekeeping Operation of The Sanya Edition,” presents a comprehensive analysis of the housekeeping operations of The Sanya Edition. The study examines the department's daily operations, ...
  • Priya, Sumiya Akter (Daffodil International University, 2024-12-30)
    This document aims at analyzing fully the Air Ticketing and Reservation of KB Travels with reference made to the applicability of Galileo software in ticketing. This section also covers more about the interaction with the ...
  • Ratri, Najmun Naher (Daffodil International University, 2024-12-30)
    This report provides an in-depth account of my internship experience in the Food and Beverage Service Department at Hilton Sanya Yalong Bay Resort and Spa. It covers the tasks I performed, the skills I developed, and the ...
  • Abir, Thalhadin (Daffodil International University, 2024-12-30)
    This internship report offerings the training, “Housekeeping Operations at The Sanya Edition.” This report covers the activities of the housekeeping department in the luxury hotel with even clearer evidence of the daily ...
  • Tamim, Abrar Hasin (Daffodil International University, 2024-11-11)
    This report focuses on the effectiveness of Leadership and Skill Development training programs in enhancing work readiness among undergraduate students, with a focus on BYLC, Dhaka. The study comprehends how well BYLC ...
  • Mondal, Zeem (Daffodil International University, 2024-10-23)
    Karizma Skin Care is an innovative skincare brand founded on a strong concept aimed at delivering exceptional customer value through high-quality products and personalized skincare solutions. The business model focuses on ...
  • Salam, Sumaiya Binta (Daffodil International University, 2024-09-05)
    The citizens of Bangladesh prefer religion over customs, and the People's Republic of Bangladesh, a secular nation, has smooth laws except for the Marital and Family laws. As marital family issues in Bangladesh are controlled ...
  • Ria, Tamanna Aftab (Daffodil International University, 2024-09-30)
    This paper examines the phenomenon of unintentional lawbreaking, where individuals violate legal statutes without awareness of their action’s illegality. Through are view of legal theory, psychological research and case ...
  • Jarin, Tasmin (Daffodil International University, 2024-09-30)
    A vulnerable and marginalized population of adolescents, street children do not reside in safe, family-oriented settings. They live on the streets and labor. This problem is global in scope and stems from a complex web ...
  • Mostofa, Ferdousi (Daffodil International University, 2024-12-10)
    This report provides an overview of how satisfied students are with their experiences at Tejgaon College. It is based on feedback gathered from surveys and discussions with a group of students representing various backgrounds ...

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